1. Do you accept returns or exchanges?
At this moment, we do not accept returns or exchanges. We strive to provide accurate descriptions and images of our products to ensure customer satisfaction. Please carefully review the product details before making a purchase.
2. How do I determine the correct size for my abaya?
We provide detailed size charts for each of our abaya designs to assist you in finding the perfect fit. Please refer to the size chart provided on the product page before placing your order. If you need further assistance, feel free to contact our customer support team.
3. How long will it take for my order to arrive?
The delivery time depends on your location and the shipping method selected at checkout.
4. Can I cancel my order after it has been placed?
Once an order has been placed, it cannot be canceled or modified. We begin processing orders immediately to ensure prompt delivery to our customers.
5. What if my order arrives damaged or defective?
In the rare event that your order arrives damaged or defective, please contact our customer support team within 24 hours of receiving your order. We will work with you to resolve the issue.
6. How can I contact customer support?
You can reach our customer support team via email at [email protected] or through the contact form on our website. We strive to respond to all inquiries within 24-48 hours.